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          Log In  Request a Demo
          ON-DEMAND LANGUAGE SUPPORT WHEN IT MATTERS MOST

          On-Demand Text Translation

          Make Your Customer Service Reps Multi-lingual Instantly

          Translate Emails, Texts, and Other Brief Messages with Translation Technology & Qualified Linguists.

           

          Learn More

          Questions? Talk to an expert

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          How it Works

          GLOBO HQ provides effortless On-Demand Text Translation using translation technology and human translators that work in tandem. Simply copy and paste or upload text for rapid and accurate translations. 

           

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          Message Received

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          The Customer Service Rep enters the non-English email or support ticket into GLOBO HQ for translation.

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          AI Translates

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          Message is routed through translation technology tools, quickly translating the customer inquiry.

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          Linguist Verified

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          Professional, qualified linguists conduct reviews on messages to ensure accuracy and nuances.

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          Better Experiences

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          The Customer Rep responds directly to the customer in their language, providing a seamless experience.

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          "If you want exceptional customer support that covers all your language needs and scales with you, GLOBO HQ is the best tool out there. It's as simple as that."

          Chris Whittington
          Associate Director of Community & Customer Support, NEXON M

          Learn More

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          Streamlined Support

          Used for:

          check Support Tickets
          check Inbound Email Inquiries
          check Form Submissions
          check Discharge Instructions
          check On-the-fly Transmissions

           

          Drive Efficiencies

          Efficient Translation Technology (machine translation, translation memory, and language detection) expedites communication and drives efficiencies.

          Ensure Accuracy

          Professional, qualified linguists conduct post-edit reviews on all messages to ensure accuracy, consider context, and provide in-language expertise. 

          Improve Satisfaction

          Human translators ensure personal correspondence that matches the right voice and tone factors that machine translation alone tends to lack.

          Scale Seamlessly 

          Avoid the overhead of staffing a multilingual team and leverage translation technology to produce faster turnaround times.

          Learn about GLOBO HQ

           
          On-Demand Multilingual Support

          24/7 Access
          to On-Demand Translation

          Implementation

          Machine Intelligence
          Meets Human Assurance

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          Quick Turnaround
          Configure Custom SLAs

          Language Support at Your Fingertips

          Improve Customer Experience

          Enable customer service representatives to quickly respond to customer support tickets, email inquiries, chatbot messages & more.

          Increase Efficiencies

          GLOBO is the only Language Support Provider that provides actionable, real-time data & analytics to contain costs & drive efficiencies.

          Simplify Language Support

          Order, manage, & track language support across your entire organization with GLOBO's comprehensive suite of services and reporting.

           

           

           

          Ready to Get Started?

          Start the conversation using the form below and a team member will reach out to answer any questions. 

          Additional Resources

          Case Study

          on demand text translation support

          How one client improved customer experience with multilingual email support from GLOBO HQ

          Blog: Do I Need Machine or Human Translation?

          on demand text translation

          Machine translation and human translation are better off as teammates. Ask this question instead.

          黄色三级