Sharing the spotlight among Hollywood’s elite at the 92nd Academy Awards this past Sunday was an unexpected (though much welcome) guest: Language.
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Outcome-based care is transforming the healthcare industry. As providers transition to patient centricity — an approach that encourages patients to ...
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Topics: Healthcare, Language Access
It’s no secret that the cost of acquiring a new customer is significantly higher than the cost of retaining an existing one. Businesses must fight ...
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Topics: Data, Language Support 101, Tips & Resources
On World Kindness Day, we’re reflecting on the role empathy plays at GLOBO, including the impact it has had on the lives of our customers, employees, ...
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Topics: The GLOBO Story
Equipping providers with the tools and resources needed to provide quality care to LEP patients is critical. Imagine you're a doctor and a patient ...
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Topics: Healthcare, Access & Outcomes
Enrolling in health coverage is confusing for everyone. Healthcare terminology can be difficult, even for English speakers. In a 2013 telephone ...
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Topics: Insurance, Healthcare, Access & Outcomes
Fostering creative engagement, opportunities for low-stakes feedback, and increased visibility across departments in service of better customer ...
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Topics: The GLOBO Story
Every day, language professionals around the world work to preserve clarity in public discourse and interpersonal communication. In honor of ...
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Topics: The GLOBO Story
GLOBO's CEO Gene Schriver believes the future is empathetic and you should, too. This year, Schriver took home the EY Entrepreneur Of The Year? Award ...
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Topics: The GLOBO Story
Your Contact Center is driving toward efficiencies, better experiences, and empowered customers. Do you know how your language access capabilities ...
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Topics: Contact Centers, Language Support 101