Better Connections

Sharing the spotlight among Hollywood’s elite at the 92nd Academy Awards this past Sunday was an unexpected (though much welcome) guest: Language.

Outcome-based care is transforming the healthcare industry. As providers transition to patient centricity — an approach that encourages patients to ...

It’s no secret that the cost of acquiring a new customer is significantly higher than the cost of retaining an existing one. Businesses must fight ...

On World Kindness Day, we’re reflecting on the role empathy plays at GLOBO, including the impact it has had on the lives of our customers, employees, ...

Equipping providers with the tools and resources needed to provide quality care to LEP patients is critical. Imagine you're a doctor and a patient ...

Enrolling in health coverage is confusing for everyone. Healthcare terminology can be difficult, even for English speakers. In a 2013 telephone ...

Fostering creative engagement, opportunities for low-stakes feedback, and increased visibility across departments in service of better customer ...

Every day, language professionals around the world work to preserve clarity in public discourse and interpersonal communication. In honor of ...

GLOBO's CEO Gene Schriver believes the future is empathetic and you should, too. This year, Schriver took home the EY Entrepreneur Of The Year? Award ...

Your Contact Center is driving toward efficiencies, better experiences, and empowered customers. Do you know how your language access capabilities ...